Frequently Asked Questions
What are the different types of brick figures?
We offer three unique types of brick figures:
Full Body Custom Figures: Fully personalized with custom clothing, hairstyle, facial expressions, and accessories based on your photo.
Head-Only Custom Figures: Custom head designed to match your photo, paired with a themed outfit. Available in various themes.
DIY Custom Figures: Use our customizer to design your own figure from a selection of preset clothing, hairstyles, and expressions. Available as single figures only.
Pet Figures: Celebrate your furry friends with our custom pet figures!
- Cat Figures: Customizable to capture the unique appearance of your cat, including fur patterns and colors.
- Dog Figures: Available in specific breeds, with separate listings for each. This allows us to tailor each figure to the distinctive look of each breed.
For best results, what type of photo should I use?
Clarity is key: For the best resemblance, upload clear, forward-facing photos. For Full Body Custom Figures, a full-body image is recommended to capture clothing and posture accurately.
How accurate are the brick figures compared to the photo?
Our figures are crafted using advanced technology and are designed to capture distinctive features like hairstyle, clothing, and expression. While they’re stylized as mini figures, they provide a high resemblance to the person in your photo.
Will I receive a preview image for my custom brick figures?
Yes! You’ll receive a preview image via the email used during purchase. This gives you a chance to review and approve the design or request changes. Please note: Any modifications to image preview must be submitted within 48hrs of receiving preview otherwise it will be automatically approved.
How long after receiving the preview image do I have to submit modifications?
You have 48 hours to review your preview image and submit any modifications. Your preview image will be automatically approved after 48hrs of you receiving the preview image. Please consolidate your feedback into one response to streamline the process. Once you approve the preview, no further changes can be made.
How easy is it to build the brick figures?
Assembly is simple! Your order includes a QR code that links to 3D, step-by-step interactive instructions, making the build process easy and enjoyable.
Can I order now but customize my figure later?
If you are not ready to customize your figures just yet, contact us and let us know what product you want to buy and we can send you a link to order now and customize later.
Can I use multiple photos for sets with more than one figure?
If you want to customize your figures with multiple photos contact us and let us know what product you want to buy and that you have multiple photos. We will then send you a message with instructions on how this can be done.
How long is production for my brick figure?
Production time is approximately 5 days after you approve the preview image.
What are the shipping times and costs?
We offer worldwide shipping:
Delivery time: 5-10 days worldwide.
Shipping cost: Free for orders over $75; otherwise, a flat rate of $6.99.
I still have some questions, how to I ask them?
If you have any other questions, feel free to reach out to our customer support team on our contact page! We’re here to help make your custom figure experience easy and enjoyable.
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